30-Day Money Back Guarantee
AlarmContacts.com provides a 30-day, money back guarantee on all products and services purchased, except special order items, batteries, wire and cable. If for any reason you are not satisfied with your purchase, simply notify us by e-mail or phone and we will immediately issue a Return Goods Authorization Number (RGA) . Packages sent without RGA will not be processed and will be sent back if requested by customer.
Lifetime Guarantee on all Magnetic Contacts!
Electronic items which have been installed, connected to power, programmed or modified in any way are not returnable for credit. If any product fails to perform according to the manufacturer’s specifications, you may return it for warranty service.
Used merchandise can not be returned for credit or refund.
The following terms must be followed:
Return the merchandise within 30 days of purchase.
The products must be returned in new, resalable condition. You must include all packaging materials. Packaging materials must not be torn or damaged. All manuals and warranty registration cards must be unmarked. You must pay any return shipping expense, returning item to us. Upon receipt of the returned merchandise in good order in accordance with the above, we will issue the credit to your account* or you may elect to receive store credit towards another purchase.
AlarmContacts.com honors all manufacturers warrantees. Each of the product we carry is covered under a separate manufacturer’s warranty. The terms and conditions vary from company to company.
We can not accept returns of batteries wire and cable. *Returns for Refund are subject to a 15% restocking fee!